KiwiSaver First Home Buyers

Axess Brokers Role

Axess brokers have a wealth of knowledge built over years of helping clients with every scenario imaginable and it is our job to guide and assist you through every step of the home loan process. Our role as a broker is to find out as much as possible about your circumstances and goals, to see how we can support you. 

Download our Kiwisaver First Home Buyers Info Pack

We will determine how much you are happy to spend / afford and what best suits your individual situation and needs. With a large panel of banks / lenders we can source the best home loan rates, terms and conditions for your situation. We will explain the process involved, exactly what is required of you and answer any questions you have. We are familiar with all the required applications and process for available grants and withdrawals. Available 7 days a week with appointment times that suit you and our service is normally free of charge as we are paid by the lenders.

Step One: Home Loan and HomeStart Grant Application

Start by filling out a simple Axess home loan application by clicking HERE or by phoning 0800 957 957 if you require the assistance of one of our brokers. Once this is completed we can obtain a pre-approval home loan, this is normally free and will put you in a stronger negotiating position.
It is then important to complete the HomeStart grant application as processing time for this is lengthy. Once you are pre-approved you have a time frame of six months to find a home and use the grant; you may be eligible for between $ 3,000 - $10,000 per- person, this can be contributed towards your deposit or principle. Pre-approval can take up to ten working days to process.
The grant will be accredited directly to your deposit once the purchase agreement is provided and remaining criteria met. Th is can take up to a further ten working days so it is essential to get the additional required information to Housing NZ as soon as possible to ensure the grant is received before the sale and purchase agreement conditional date.
This step can be discussed and explained in detail by your Axess broker. We are familiar with this process and can assist with the application.

Step Two: Pre Approval Home Loan and House Hunting

Once a pre approval home loan is offered from the lender you will know exactly what price range to begin your house hunt. You will have a certain time frame (usually 90 days) to find a home. The conditional loan gives you pre approval on a set amount and will be approved unconditional once your KiwiSaver withdrawal, grants and any savings are combined to meet the required deposit (we begin this process once you find a home and have a sale and purchase agreement).
You have found a home and place an offer to the seller. This offer is accepted and a sale and purchase agreement is written up, with conditions that finance is approved. Try allowing for 10-20 working days to meet the required conditions.

Step Three: KiwiSaver Withdrawal / HomeStart Grant

It is now important to complete a KiwiSaver withdrawal application with your provider; this can commonly take up to ten working days to process so the sooner the better. This step can only be completed once you have a sale and purchase agreement and requires the help of a solicitor. You will also now have the required documents and information to move from your pre-approved HomeStart Grant to full approval which also has an estimated time frame of 10 working days to complete.
We know this process, have a list of KiwiSaver provider withdrawal forms and can assist with the application and in recommending a suitable solicitor if required.

Step Four: Home Loan Unconditional / Sale and Purchase Unconditional

We have now reached the steps we have been working towards. With your Axess home loan application and both your KiwiSaver withdrawal and HomeStart grant approved we can confirm your deposit and satisfy the conditions set by the lender within the conditional home loan offered in step one (usually 2-4 working days). With finance confirmed and in place you can now satisfy the conditions within the conditional sale and purchase agreement. A settlement date will then be agreed on between you and the seller, at which date ownership will be transferred to you.

This process may vary depending on your individual circumstances; therefore it is important to discuss the process with your Axess broker to ensure the correct order of proceedings for you.

Required Documents

Axess Home Loan Application

Income EvidencePayslips (last 3) or a letter of employment confirming gross income (employment contract) Last two years of financial accounts & tax summaries (if self employed)

Identification - Drivers licence or Passport

DepositProof of any saved deposit such as bank statements or investment certificates (6month history usually required by lender). Gift letter or declaration if your deposit is not savings i.e. letter must state that the money or gift and not a loan (we can provide you with a standard format if required).

KiwiSaver - Contact your provider to confirm your KiwiSaver balance

Bank statementsYour last 3 months personal bank statements on your main transactional account. Some lenders require 6 months worth of statements (we will advise you if this is the case)

Sale and purchase agreement (when available) - Copy of this once you have negotiated a property to purchase

Registered valuation - We can advise if this will be necessary, and can recommend a valuer if you wish

Lawyer - The name of your lawyer, we can recommend

Credit explanation - A letter of explanation for any collection or defaults within the last 5 years that appear on your credit check

Housing NZ Grant

Proof of income (retrieve from the IRD)

  • go to - Login using your IRD Online Services user name and password

  • Under Account Information click on "Salary & Wages" - This will default to show your current tax years earnings information (not required)

  • Select the "earnings last 12 months" tab - Click on "Save/Print", Save as PDF to be emailed

KiwiSaver contribution statement

  • Go to - Click in "MyKiwiSaver"

  • Login using your IRD Online Services user name and password - Select "View Transactions"

  • Click on the drop down box to select "Deductions from Salary/Wages"

  • Change the start date to "1st July 2007" (default date for the KiwiSaver scheme) - Apply filter - Click "view all pages" then print

Acceptable identification

  • Current Valid Drivers licence

  • Current Passport

Copies of payslips from last two months (retrieve from employer)

Signed copy of an agreement for sale and purchase, fixed price building contract or a contract with a builder/developer for a yet to be built property, if applicable

Evidence that you have a deposit of at least 10% of the purchase price, if applicable

A proposed settlement date/grant payable date at least four weeks away, if applicable

KiwiSaver Withdrawal

Agreement for sale and purchase (when available)

Solicitors letter (completed)

Our (solicitor) pre-printed bank deposit slip

Certified copy of evidence of address (bank statement, recent utility bill, insurance policy)

Certified copy of acceptable identification document (passport, certified identity card, licence)


Welcome Home Loan and HomeStart grant

eligibility criteria

The recipient must

Contribute to KiwiSaver for a minimum of three years

Be a first home buyer (see second chance criteria if previous home owner)

Will be your only house (cannot own another house)

Will live in the house for at least six months

Home Loans

Not received a grant before

Have a deposit of 10% or more of the purchase price (see deposit options below)


Can include


Gift (must be from immediate family)

Available grant's

KiwiSaver withdrawal

Income thresholds

$80,000 or less (before tax) over the last 12 months - single buyer

$120,000 or less (before tax) over the last 12 months - Joint application

House price caps



House price

Hamilton, Tauranga, Western Bay of Plenty, Kapiti Coast, Wellington, Upper Hutt, Hutt City, Porirua, Tasman, Nelson, Waimakariri, Christchurch, Selwyn District and Queenstown


House price caps

All other areas


Grant amount

KiwiSaver HomeStart Grant

HomeStart existing home

HomeStart new home


Single Couple KiwiSaver contributions Single Couple

3 years

$3,000 $6,000

3 years

$6,000 $12,000

4 years

$4,000 $8,000

4 years

$8,000 $16,000

5 years

$5,000 $10,000

5 years

$10,000 $20,000

KiwiSaver Withdrawal Criteria


You must have been a member of KiwiSaver for a minimum of three years

You must have never owned a house or land before (see second chance withdrawal)

The house or land you are purchasing must be in New Zealand and intended to be your principal place of residence - a rental investment property would not qualify

You must not have made a withdrawal from a KiwiSaver scheme for the purchase of a home before


Second Chance (not first home)

You may still be eligible for the withdrawal and the grant if you are in a similar financial position as a first home buyer.


Not used the withdrawal scheme before

Income is under the threshold

Do not have realisable assets totalling more than 20% of the house price cap for the area ($550,000 = $110,000, $450,000 = $90,000, $350,000 = $70,000)

Realisable assets include

Money in bank accounts (including fixed and term deposits)

Shares, stocks and bonds

Investments in banks or financial institutions

Building society shares

Boat or caravan (if the value is over $5,000)

Other vehicles (such as classic motorbikes or cars - not being used as your usual method of transport)

Other assets valued over $5,000

Deposit funds paid to real estate agent.